UX/UI Designer | Product Designer
New York, NY · kha.nguyen.m001@gmail.com · 857-265-1066 · linkedin.com/in/mkhanguyen
Portfolio: mkhanguyen.com
Summary
UX/UI Designer experienced in enterprise logistics software, data-intensive interfaces, and operational workflows. Translate user needs and technical constraints into clear information architecture, interaction design, and high-fidelity prototypes. Bring autonomous design ownership, cross-functional collaboration, and experience designing a customer-released enterprise product.
Professional Experience
Trimble — UX/UI Designer (Enterprise & Commercial Logistics)
2020 – Present · New York City / Remote
Expert Fuel — Enterprise Fleet Operations
• Owned end-to-end UX design for Expert Fuel, a fleet-fuel product released to customers, spanning network configuration, dispatch planning, and compliance review.
• Translated complex operational requirements into user flows and information architecture, defining decision points and cross-module handoffs.
• Designed data-intensive maps, tables, and detail views supporting fuel-stop comparison, route planning, and investigation of compliance exceptions.
Calendar & Scheduling — Workforce Management
• Designed a drag-and-drop scheduling calendar for vehicle and driver assignments, translating data-heavy tables into visual workforce-planning workflows.
• Conducted user research and iterative usability testing with enterprise dispatchers to identify scheduling pain points and inform interaction design.
Freight Delivery Solutions & Financials Suite
• Partnered with Product and Engineering to design shipment maps and status-tracking workflows within technical constraints.
• Redesigned billing dashboards, transaction ledgers, and dispute-resolution workflows to make financial information easier to review and act on.
Selected Projects
Hopper — Search & Travel Commerce UX Research (Northeastern University)
• Conducted competitive analysis, surveys, and user interviews; synthesized research into user flows and recommendations for the search-to-booking journey.
LaunchSource Ignite — Enterprise Learning Analytics (General Assembly)
• Redesigned enterprise learning and analytics interfaces, simplifying information hierarchy and role-based permissions through a component-based interactive prototype.
Intrepid Travel — Dynamic Package Discovery (General Assembly)
• Designed conversational search and filtering interfaces; used heuristic evaluation to identify usability issues in travel-package discovery.
Skills
Research & Strategy: User Research, Usability Testing, Research Synthesis, User Journey Mapping, Information Architecture, Heuristic Evaluation, Competitive Analysis, User Scenarios.
Design & Prototyping: Enterprise UX, Workflow Design, Interaction Design, User Flows, Wireframing, High-Fidelity Prototyping, Data Visualization, Responsive Web Design, Design Systems.
Tools & Collaboration: Figma, AI-Assisted Prototyping, Design-to-Engineering Handoff, Cross-Functional Product and Engineering Collaboration, Agile/Scrum.
Education
Northeastern University — Master of Digital Media (Interactive Design Concentration)
University of Massachusetts, Boston — B.S. Management (Accounting Concentration)